[Resolved] Airtel — To get SIM card blocked as mobile is lost

[Resolved] Airtel — To get SIM card blocked as mobile is lost

S sanjeev11c from Gurgaon, Haryana

Sir, Today my father NAKUL PRASAD YADAV lost his mobile. He has been using Airtel SIM with no. [protected] which is registered in his name. Please block this no. asap and provide information for how to get duplicate SIM with the same no. I contacted customer care with no. 121 but could not get pertinent solution. I was asked to call the no. [protected] which belongs to Airtel Customer Care for Bihar/Jharkhand. I also tried the postpaid no. [protected] but in vain. As it is quite necessary to get the no. blocked if mobile is lost I am trying hard to get it done. But unfortunately I am not being able to do find the viable solution. Please help and block the no. [protected] which is registered in name of NAKUL PRASAD YADAV. Thanks, Sanjeev Cotact: [protected] Was this information helpful? No (0) Yes (0)
Apr 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Feb 15, 2017 Updated by sanjeev11c Edit: 1) The Airtel no. [protected] is prepaid. 2) I live out of Jharkhand. But the no. which was is to be blocked belongs to Jharkhand. My father lives in Jharkhand. In such scenario I am told to contact the no. [protected] I am trying on this no. using different networks but I am getting the same reply that the no. is invalid. Hence I am helpless from here. As the no. must be blocked asap to avoid any type of miss use, I request to block the same at the earliest. Verified Support Feb 16, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 February 2017. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 11, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 15 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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