State: Tamil Nadu
Circle: Chennai
Number:[protected]
For 2 months now, I have been suffering due to arrogant behavior of Airtel with no balance in my primary SIM.
I had migrated from prepaid to postpaid in October. After migration, I couldn't recharge online. After going to the relationship center nearby (Velachery, Chennai), they asked me to wait for a month for the migration to be completed. They also say that this is a common problem when there is a migration from pre to post.
But, even now, after a month of waiting, I cannot recharge online. Cannot recharge through Airtel's website / PayTM / freecharge.
Annoyingly, all complaints were marked as resolved after a generic reply. There was no callback / check asking if the problem is resolved. The problem is still there and they refuse to accept it. Here are the details of the complaints raised.
Complaint Numbers: PR[protected], PR[protected], PR[protected].
Airtel Trnsaction ID for Recharge:[protected]
More annoying is that Airtel charges for talking to customer care. Even when I tried to contact through another number, there was no resolution given.
Regret for choosing Airtel again.
Shashanka Navada. Was this information helpful? |