[Resolved]  Airtel — Unhappy with airtel

Address:Gurgaon, Haryana, 122001

I am an airtel user for a long time but its now difficult to afford it .I have a prepaid sim and I get no benefits out of it .The signals of airtel are at their best and thus it made me a happy customer for a very long time .But now the issue is that its getting very costly for me to recharge again and again with no benefits coming my way .The other companies in order to gain the confidence of others are really offering good schemes .I am really unhappy with the ways airtel are treating with their customers including me. If this continues for me a little longer i might change my sim to other and this will be a great loss to your company .One and Two customers hardly make a difference but if this continues airtel may get into more losses.Thus to sustain its customer for a longer run, I request you to offer good benefits for the people who actually trust you for the work you do .Thankyou .
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Apr 20, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2017
Airtel Customer Care's response
Dear Mr. Sharma,

This is with reference to your post, dated 19 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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