[Resolved] Airtel — Untold Debit

Manimaran@hsr

from Chennai, Tamil Nadu

Address:

635109

Dear Airtel Team,
Problem there is a repid debit from main account for data usages.
Trying to contact the customer care in 1215,
But Airtel portal is irretating by explainning its past present and future till that the call will not disconnect once the customer care repsentative atten the call with in 15 to 20 sec the call will disconnect. More than 10 times in 45 min irretated and my BP only gone up.

Main balance is Rs 150+ gone down as Rs 2.09
If we want to speak with 121 executive charges will be rs0.5/3Min.

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Jan 26, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Dec 13, 2016

Sabina Khatun's response Dear
sir/medam
please provide me airtel prepaid no [protected] last august and september 2016 call detals, its urgent

thanking

Verified Support

Dec 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 24, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Sabina Khatun

from Silchar, Assam

Dear Sir/Medam please give me call details list of my airtell prepaid no [protected] from august to september 2016 its very urgent,

home finders

from Raipur, Chhattisgarh

Mobile no: [protected] complaint sent from chidambaram, please take necessary action to work my mobile as soon as possible.
thanking you,

venkat

ravithejag

Hi,
I have received a bill 973.16 for the month of Nov 2016.I observed that new data pack (1/1.5 GB 4G/3G Data free @100) has been added for the number [protected] without my consent for the month of Nov and Dec.
Requesting you to revert back the changes and send me the latest bill.

yashGshah

from Mumbai, Maharashtra

This is in reference to the below transaction of 25th November for which the stated Cashback has not been executed.

Payment made to Bookmyshow.com. TxnID:[protected], Bal: Rs. X.XX.

It has been more than the suggested time window.