Airtel — vas (.) activation of weekly / monthly / bumper prize quiz

Address:

53, FOURTH CROSS, ARUNA AVENUE,, KARUMANDAPAM,, TIRUCHIRAPALLI-620001,, TAMILNADU (INDIA)

Value added service (.) 550001 (.) system failure (.) even after deducting rs 10/-for weekly prize quiz, rs 20/- for monthly prize quiz and rs 49 for bumper prize quiz on 02/4/2020 at 1730hrs, for monthly prize quiz on 27/3/2020 at 1530hrs and for bumber prize quiz on 27/3/2020 at 1530hrs.
Main of fault (.) after entering into quiz, there is no activation of questions, but only peep sound is coming, as i could not answer the quiz, without receiving the question, that i could not reply to these quiz's.
After making so many complaints through sms to 550001 / 155223/121/55080 / 55090, no (No) any fruitful reply from their end, and after contacting 155223 / 121 that no any body to attend the complaint, nor given any kind of remedial action taken from any end.
Request to advice the customer care to answer and rectify the same, and the technical experts for activating vas task, should updating the positive data of vas.