[Resolved]  Airtel — Worst internet pack

Address:Nadia, West Bengal, 741222

Airtel is big cheater... I recharged with cyber caff pack with rs 5 but i am unable to use more that 5mb.. They r giving 1hour unlimited free 2g internet but i can't use.

They are giving remaining time push massages and at that moment internet connection going death but showing data connection still on, and webpage showing "internet connection was reset".. This massage airtel is giving after every 2min or 3min.. Also speed is most 3rd class, speed showing some time 2kb and sometome 5kb not more than..

It's mean you can't download any thing and your money wasted..

Airtel is big cheater.. Fraud company
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 June 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

To,
The Telecom Regulatory Authority of India,
Delhi.

Name:- Pankaj Bhiwapurkar
Airtel mobile number :- [protected]
Relationship Number:- [protected]

Dear sir,
From the above mention subject I let you know that I am using airtel number but here I am facing so many problems while using the same
1) Call interruption : - call automatically disconnect many times in a day
2) Worst voice Clarity:- while using this number, the voice clarity is really become bad and sometimes it completely gone.
3) BAD internet:- even internet service also bad but charges fully charge
4) Network:- so bad network
5) Customer care:- only auto record customer care available, not having any direct contact with any customer care number
6) No reply of complaint:- Airtel company not take any action against registered complaint


Kindly take action against this company for bad service but full service charge.

(writing complaint post to Delhi office of Airtel and TRAI also)

Regard's
Pankaj Bhiwapurkar
+[protected]

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