This complaint is just to create an awareness among the mobile users.
And the purpose is to alert those customer who want to switch to airtel nw from other nws.
I ported my vodafone postpaid sim to airtel postpaid sim (Plan 499) on 8th jul (Requested on 6th jul).
I moved from vodafone to airtel with an assumption that the data connectivity would be good.
Vodafone has very good voice quality but because of moderate data connectivity, i thought of switching to airtel.
I received multiple messages to my mobile no before porting that airtel 4g nw is active near to my home with exact locations also.
Even the
link-https://gadgets.ndtv.com/telecom/news/airtel-platinum-priority-4g-network-p...⇄
As well as the advertisement prompted me to switch to airtel.
But after switching to airtel my problem becomes manifold - in terms of poor voice quality and data nw.
Currently i am working from home and i am not able to take care my office work properly.
But below are pain points for me within 1 day of availing the service:
1-i was with vodafone 299 plan and now 499 airtel plan.
2-if i compare vodafone is far better wrt voice and data nw
3-nw is keep on fluctuating with airtel where it was stable with vodafone
4-call is not continuous and gets disconnected during the call
5-nw data strength is too week
Before porting to airtel i visited the nearest airtel store and they explained me that with 499 postpaid plan i will be treated as platinum customer and data quality will be too good.
I visited another nearest store and even got the same feedback and hence convinced to switch from vodafone to airtel.
After that i am suffering each day with voice call and data quality.
Not able open a web page-newspaper and not able to view a image from whatsup.
Such is the experience with airtel nw.
If this continues then allow me to port my no back to vodafone or reliance jio.
My airtel post no - [protected]
Final a complaint i registered on 10th jul and it says that expected date of resolution is 18th jul.
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