[Resolved] Airtel — Worst service ever

Arvind Diwakar

from Nagar Karnul, Telangana

Address:

500053

Dear officer

This is ARVIND DIWAKAR from Hyderabad, ([protected])
2days back on 27/1/17 I have visited ur airtel store(HIMAYATNAGAR/HYD) branch, and I have placed request for prepaid to post paid connection for which even I have paid 300/- rs, and your executive said max by next day morning the service will be activated, , , , ,
But it didn't started, i called same store and your executive said again than by day end the service will get started but still it's not been activated...and even now ur online staff is saying that my request is under process...
So do am I looking as a FOOL...? So that I should keep calling to ur guys to know my status...and to hear u their ######## reasons and excuses...

I want MY PLAN and SERVICE to be started right now...or else I am going to share same thing with local media channels websites of Hyderabad for ur fake promises and fool service...

And finally i don't have patients and I don't know what I am gonna do at HIMAYATNAGAR AIRTEL STORE...

Regards- Arvind Diwakar([protected])

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 29 January 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 05, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd