Address: | 201005 | Website: | allianz.org |
Hi
I am rajesh sharma
I have taken policy of allianz health care in last year
Last week i submitted doctor consulting (Ivf treatment) bills of rs. 76000
And medicine bills of rs. 42191 to allianz health
One week i daily send reminder for refund status, but did not get any response from their side
When i called them to know the status
They clearly refuse to refund the payment by saying this is not covered in your policy
When i said at the time of taken policy i specially asked about the treatment
Then i purchase the policy, they said do you have audio recording of our commitment
Even on time to time i asked from their customer care to confirm that ivf treatment covers in your policy they always said yes it is covered
I am really shocked how they can do this
They always forced to do lab test or purchase medicines from their labs or medical stores
When i asked to give your office address and concern person name to whom i can meet they did not provide me the details
Thanks
Rajesh sharma
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