American Swan Lifestyle Company — Refund of money from american swan wallet

Website:

www.americanswan.com

I purchased 2 items and due to bad quality of products, returned it back. Even my store credit for more than 500 rupees struck. The site also closed and no customer care support . But now came to know that there is no existing website, even cannot connect to customer care and app is also not working. E-mail cannot be sent to the given mail address. How come these e-commerce website cheat on us???? any solution...???No hopes on these websites...better not to save money(wallets) on these e-commerce website...