Andhra University — OD not yet received which applied via Tatkal

Address:

Vizag

Hi I am Mohana, done my Masters in 2019 applied for the duplicate marks memo of my third semester and OD on an urgent basis
Even after multiple calls to the university guys, I didn't get any proper response
I need to submit needful documents to my current employer ASAP, else I may lose my job as well
Please reference numbers (CRN), for your reference:

CER60829AA2D995B - Marks memo (duplicate)
CER60829D00C7D87 - OD

Worst thing about AU service is there is no traching system at all. Poor university.