Apollo Hospital Complaints & Reviews

NOTE the SCREENSHOT attached of the 'feedback/complaint' link in Apollo website that is not working.

After clicking the submit link, it has been "processing" since 15 minutes and counting..

The same issue after a few days too. The "processing" does NOT take you further. SEEMS DELIBERATE TACTIC TO AVOID COMPLAINTS

It is disappointing that a hospital that runs at this huge a scale does not monitor its own website and that too a link that should be the most important

I had visited on 14/03/2024 to Jaynagar hospital and met to doctor Brunda Channapa for removal of pregnancy, That day I had paid consultation charge, lab charge all, after payment all the charges again told to me, you have to pay Rs.6000/- for MTC package but not anyone described regarding this package, overall I lost the money Rs .2750/-
I feeling very bad like doctor and hospital....

Sir I'm asking or requesting for family health insurance policy for my family (self, wife, son) they issued master group policy which is not suitable for me and I'm buying the policy on 13 Mar 2024 and they issued old group policy which is on 13 October 2023 I'm asking them 100% cashless policy they issued me co-payment system and finally I check the policy and realised i want to cancel this policy bcz this policy is not useful for me and...

Multi-speciality Kolkata report of my patient, is wrong told by Apollo Chennai, they took more than 28000/- rs on test .
And here I pad more than 34000/_rs .
As the managing director is same .
I have all the Report with me .
What should I do ?
Should I go for consumer court?
Who is responsible for this ?
If you not resolve my problem I will go for consumer protection Act 2019 .
Er B...

My mom got admitted on 18th Jan under Drbhaskar s . On 22nd the insurance was rejected stating line of treatment not given. From then on we are following with the dr and updated apollo insurance also. On 23rd the doctor said there is a surgery planned for my mom and asked her not to eat anything on 24th. In the evening I contacted- dr said yes surgery planned as line of treatment and the details were forwarded to apollo insurance and diacharge...

My mom got admitted on 18th Jan. Till.now no.proper line of treatment has been given and no docs submitted to insurance. Dr said she was planned for discharge on 25th and shoulder manipulation will be done on 24th for which she was made to starve for 20 hrs . I asked him specifically have you shared line of treatment to insurance he said already shared. Immediately I mailed insurance also after repeated follow ups for shoulder surgery we...

My mom got admitted on 18th Jan and till now no proper line of treatment has been shared to.insurance. The nursing staff dont attend, respond and there is no duty dr available . All heart medicines were stopped for LP test day before and till now it is not renewed. My mom was made to starve for 20 hrs saying shoulder surgery yesterday and we got to know at 7.45 pm that surgery is cancelled after we followed up desperately with various people....

My wife Mrs. Bellamkonda Anusha got VITAMIN D (25 - OH VITAMIN D) test done on[protected] from Apollo Diagnostics Bangalore and in the reports provided it is mentioned as VITAMIN D Deficiency with a value of 6.1 ng/mL.
We felt some issue with the report and we got the same test done, this time at our hometown[protected] from Apollo Diagnostics Visakhapatnam. This time to our surprise without taking any supplements and within a week...

I am Pallabi saharia from Assam I took an appointment in Apollo hospital greams road chennai. I came here for my treatment for multiple calculus in both kidneys. I took an appointment with the senior doctor Dr. R.Jayaganesh, registration no- 44299 ( dept. O[censored]rology) on 26th of December 2023. After consulting him I did my SURGI PACK-1 and CT SCAN KUB WITH CONTRAST for a total amount of 35, 400. After seeing the reports he asked me to prepare...

I am a CHSS beneficiary from Dept of space (ISRO) and aged 71 years. I had appointment with K.B .Prasad cardiologist yesterday at 9.30 a.m.I reported at corporate billing counter at9.05 a.m.Billing official inordinately delayed to attend, despite counter was meant for sr.citizens. My request to attend on priority basis explaining the fact that I had undergone brain surgery just 10 days back and not able to stand for long, he was very rude...

Hi Sir/Madam,

We visited the Apollo Multispeciality Hospitals, Kolkata . on 20th November for a hydrogen breath test(with 25g lactose).
The test cost us around 7k . The technician took 4 readings( at 10minutes gap) before consuming the lactose and 6 readings (at 10 minutes gap ) after consuming the lactose.
The report claims the 8 readings were taken (at 15mins gaps ) after consumption of lactose.
Post...

I have raised complaint on 25th Oct about Apollo Reach Hospital Karimanar, Telangana, even Apollo online support team tried to reach hospital over phone, no responce even after 4 hours. Please resolve my issue for the raised complaint No: CAS[protected]P3T1F4...

AC01.I am Manik Burman, I visited DR.RAGAVAN at the hospital on 07/11/2023. DR.RAGAVAN gave some tests to show the report of those 08/11/2023 came to the hospital but from S24 said doctor is not available today. I came to the hospital again on 9/11/2023 to show those reports but entered the name at the S24 counter but did not speak to me for 4 hours that day. I will request the CO of the hospital to resolve this issue of S24 counter....

If you can not give services to your patients thn please don't take money from them
Your staff is so manners less they don't know how to treat a patient
I visited appollo rajshree hospital 4 times and had very bad experience
I felt like raise a police complain on your hospital
I went there for rabis vaccine and in my 1st dose the gave me rabipure vaccine and after my 1st dose this vaccine was not available in your...

Our patient ID AC 01.[protected].But when I visited today in counter 4B for submission file and I stand up in front of counter that time a man came there from your department and he misbehaved with me. This is for your kind information and necessary to actuation...

Patient details
Name - Albert Sundar Raj
Age - 47
Cadaver registration Unique ID no. - 19057
Main Apollo UHID no. - AC01.[protected]
Treating Dr. Venkatesh Rajkumar S (Nephrologist)
came to the apollo hospital, greams road, after my husband was discharged after the kidney transplant operation, but some infection or some kind of complication arose, due to the transplant operation.
His house...

Hello Team,

I have booked the appointment for Dr for 29th august 6:30 Pm but the doctor dint join, and now they are giving me next appointmnet for 5th sept which is way too later for me and no one is able to arrange a appointment before . Its a urgent case of HIV and we are not able to get in contact with the doc. Its very unprofessional from Apollo

patient-- Babita Tulshyan

Thanks
Subham...

I had the most terrible experience with Apollo customer care wherein I have fractured my hand and i booked an appointment for an orthopaedic. The customer care representative named ’Priya’ took my pincode for Bangalore, and booked an appointment for Pune!!! Do they expect us to take a flight from Bangalore to Pune for a consultation???? I was in extreme amount of pain and they just did not care!!! Will strongly advice against going to...

I had the most terrible experience with Apollo customer care wherein I have fractured my hand and i booked an appointment for an orthopaedic. The customer care representative named ’Priya’ took my pincode for Bangalore, and booked an appointment for Pune!!! Do they expect us to take a flight from Bangalore to Pune for a consultation???? I was in extreme amount of pain and they managed to goo[censored]p the city of the appointment!!! How does...

I am Senthil kumar R, today (20/07/2023)
I came to Madurai apollo hospital
located at K. k. Nagar main branch for Master health check up . I am new to this hospital environment there is no proper support or guidance from the hospital side to look up on all kind of checkup and some staffs have no patience towards patient and some staffs boldly says it's not their duty to guide patient.This kind of attitude from staffs and lack...