[Resolved]  Apollo Pharmacy — Billing not done and charge overpayment

On 05/09/2022 I have purchased some items from Station Road Kota Apollo pharmacy Branch.
The sales person asked me to give amount of Rs.550 for the same but when I checked the MRP of those items, it was less around rs 28/-
When I was asked to give bill they told me that system is out order, that's ok
But when I asked about the excess amount she behave roudly and said that it was not her mistake this is system mistake
She argued me rather to accept her mistake, I trusted on Apollo pharmacy so I didn't cross checked and paid amount what she asked.
This is not done atleast she should accept her mistake in interest of customer
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Oct 8, 2022
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2022
Apollo Pharmacy Customer Care's response
Dear Suhel,

Please write back to us with your registered mobile number for escalating the complaint further.

Thanks & Regards,
Kiran
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