Asthijivak — Despite remittance of full amount not supplied complete product

Address:	New Delhi, Delhi, 110003
Website:	[email protected] / [email protected]

Sir,
On seeing your advertisement in TV, I had placed an order for “Knees pain Lep and Oil” which was sent to me through courier. It was a 45 days course and its cost was Rs.3, 600/-. On completion of this course, I received a telephone call from Asthijivak last week and I was informed that now you are to take one more course containing Capsules and Oil for 2 months duration. Accordingly, I placed order for the same. On 15/12/2016, I got the packet through courier. For this I paid Rs.2, 500/-. I was surprised on opening the packet as it was containing only three small bottles of 60 ml each. No capsules were sent to me. Thus the packet sent to me was not as per order. Further, the small bottles are also containing half filled oil. Obviously, it is also insufficient for 2 months course. I would also like to mention that the MRP printed on this packet is only Rs.1, 990/- whereas I have paid Rs.2, 500/-. Following is requested :-

(i) Capsules may be sent immediately so that I may continue the treatment.
(ii) Oil for 2 months course may be provided and the packet supplied to me may be exchanged with new one.

(Mahipal Singh Rawat)
Mobile No.[protected]