Atvm Smart Card — VALID ATVM SMART CARD NOT WORKING - MUMBAI

Address: Mumbai City, Maharashtra

On 31st May, 2015 my smart card stopped working at ATVM kiosk at Kandivali east station ticket office around 17:30 Hrs. It appears that my balance are visible but only on the ticket operators machine and everything things seems OK but it rejects when I try to avail ticket at the atvm machine. I have also seen others facing the same issue.
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(Cont.) I tried my luck on all machine. Lucky for me one of the machines gave out the automated ticket print but as I went to Grant road station to check balance on the atvm kiosk. My card didn't even validate.

So I went to the ticket counter where I was charged Rs.15/- for duplicate smart cards still it didn't work even after follow up with the same person who changed my card. I even tried at Kandivali station ticket counter to resolve the issue the next day on 1st June, 2015 around 10:00 am but the issue was not resolved. The operator said it was all good from his side but you can buy a new card.

[protected] Update
I went to Kandivali - East ticket window. A very senior ticket sales executive did something to the ATVM smart card and said it will get reactivated after 24 hours. Right now my ATVM is temporarily disabled.
[protected] Update
My ATVM smart card was changed by railway ticketing staff at Kandivali station booking office at no extra cost so now its working fine on[protected].

new atvm card apply

INDRAMANI MEHER MOB-[protected]
Sir/Madam
My atvm card no. is 0295269 & i am traveling BARDDHAMAN to DURGAPUR on 15.12.2018 . on BARDDHAMAN station i have use my atvm card rs. 25/- minus from card but ticket print not available from atvm machine. How can solve this problem.
BARDDHAMAN STATION
Atanu Laha's reply, Dec 15, 2018
Sir/Madam
My atvm card no. is 0295269 & i am traveling BARDDHAMAN to DURGAPUR on 15.12.2018 . on BARDDHAMAN station i have use my atvm card rs. 25/- minus from card but ticket print not available from atvm machine. How can solve this problem.
BARDDHAMAN STATION

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