Axis Direct — closing demat and trading account

Address:

600096

I am keep on chasing to close my demat and trading accounts from one month, i am not getting proper responses from call center and mail department.

I didn't request to add demat and trading account, they opened default with my salary account. Recently i came to know that those are active on my account then immediately i started chasing with axis direct from oct 2017 to close it.

They asked me to send closure form and self attested id proof, i sent as per their requirement.

But still no response.