Bags Planet — please refund my money

Address:

686539

I had on 07.12.2017. Booked for 3 pieces trolly bags from bags planet, abu lane, meerut.
I received the order confirmation as order id 15362 after i made online payment if rs.958
It's modus operandi is it will show excellent quality bags at its website with very low price tag. Once you paid the money it will send a mail stating that it has received your order and will be processed in 5 working days. After 5 working days it will send another mail stating that your product is dispatched, but remember it will not disclose any shipping details like courier company name, shipment tracking number etc.
Till date i have not received the delivery of my order n does not get any reply. The company seems to have cheated me. Kindly help me to get back the amount

I want my money back