Bagsplanet — product not delivered

Website:Bagsplanet.com

I ordered a combo of bags from bagsplanet on 13/11/17 worth rupees 759 and payment was done though my debit card. It was shown online that product has been dispatched from their end.. But it isn't delivered to me yet. Please help me to get the product or refund of my money. They are not responding to any email or any messages on live chat. There is no contact number on the site to contact them.
Order i'd:7864
Date of order:13/11/17
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I ordered for trollies vide order no.#3535 for Rs. 2127/- paid through Instamojo dated 03.11.17. Till date I have not received the consignment. I have submitted my complaints so many times but to no avail. Please look into the matter and take urgent action for redressal of my complaints.
Utpal Rajkonwar
Dibrugarh University
Dibrugarh, Assam
+91 [protected]
Email:[protected]@yahoo.com

Hey. Go to your mail ID. Search for 'Instamojo' (through search bar). There will be a mail in which your payment details at bagsplanet would have been given. In the same mail, you'll find a link saying 'Request a Refund' Click on it. Make an account on Instamojo with the same ID as on bagsplanet. Raise a complaint with "product not received" as the reason, and put your concern in text box. You should receive back your money in 4-5 days.

It is indeed a fraud company and let's raise our voices to Instamojo to block this company and Process refunds to all its customers, so far. Do copy-paste the above process as a comment, in case you find a person being a victim of the same.

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    +91 33 5534 2598
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    Martin Burn, 1, R. N. Mukherjee Road, Room No 45 A, 5th Floor, Kolkata, West Bengal, India - 700001
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