Bangalore Metropolitan Transport Corporation [BMTC] — Complaint against the driver and conductor.

The bus was not stopped on the bus stop and even refused to open door even at front of bus stop wn they were stuck at traffic and also rude behavior my conductor and driver to passengers. As there are very few buses to shivkote and have to wait for atleast 45 mins after each bus and upon all these, this driver and conductor shows this kind of behavior. Hence I kindly request to increase the buses to shivkote and also take strict action on that driver and conductor.
Bus no. : 266G
KA-57
F-5036