| Website: | www.barbequenation.com |
Hi,
I ordered 3 gift coupons from barbeque nation for my family 1017 inr each. When they went for dinner, the merchant (Barbeque nation) said that out of 3, vouchers are invalid. That was very embarrassing and tensed situation for my parents. As i am based out of india, even i was not able to handle this situation over phone. I had to order too more vouchers online.
After the incident, i mailed barbeque nation regarding my concern, they didn't reply me for two days. I mailed them that i would have to lodge a complaint with consumer's forum, then i received a mail from them with new coupons. I replied them back stating that the coupons are of no use to me now and asked for refund.
Now they directly mailed saying, we shall not be able to refund for two coupons. Was this information helpful? | 
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