| Address: | New Delhi, Delhi, 110015 |
I had placed the above quoted order but I am not at all satishfied after receipt due to following reasdons.
At the time of purchase /order I had very clearly asked if the item will fit to a lady who uses extralarge products and i was informed that this product will fit to anyone as it is free size and that we have not made different sizes. Just one size which will fit to every one.
On receipt product was found to be very small in size and did not fit the two ladies who are at my home.
I made a complaint immediately that is on 05 July 16 that is within 24 hours and I was promptly told that we do not have any refund/return or exchange policy.
It is totaalydeficency in service . On one side you insist that it is free size and will fit everyone and on other side you are neither taking it back nor providing suitable size.
Will you pl look into it and refund or provide free size. Alternatively I will be left with no option but to file necessary consumer complaint against you.
Col Chandhoke
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