Hi Team,
I Joseph Nefin requested to port two numbers (Vodafone -[protected] and Airtel prepaid -[protected]) to airtel postpaid on 27th October 2013 with Airtel Agency, Sun Shine Infosoft, Panampilly Nagar, Cochin, Kerala PH-[protected], [protected]. It took 1 month and 6 days to get my Vodafone number ported to Airtel postpaid.
Other number [protected] Elizabeth Noorji (my fiancee) number porting is still pending for almost 1 month and 17days. I had requested to port it to my company CUG Postpaid connection on the same day.The Airtel dealer collected an activation charge of 300 which i shouldn't have given as it is a CUG company paid connection. He insisted me to pay it and I paid. But still after this many days number is not getting changed to postpaid. I had handed over my documents and all related data for both connections on the same day.
I tried contacting the two Numbers they have provided, but I don't get any responds.
Kindly revert if there is any mistake from my side and please do advice on this. Was this information helpful? |
This is with reference to your post dated 14 December 2013.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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