Bharti Axa — Fraud by Bharti Axa agent

Address:

Bareilly

I got a call from Bharti Axa team for elite advantage policy for 50 k yearly premium. He also told about extra benefits such as 40% refund for first year premium or 5 family member medical policy and reliance trend coupon for 2000rs. I impressed with policy's extra benefits and I took this policy and i choose medical policy and 2000 coupon as benefit. After completion of payment in January I asked for medical policy and he told that is in under process. From January, most of time he avoid my calls and asked only that it in processed but last month when I took follow up he asked that he can't provide policy bit he will arrange refund. But still did not get my refund. I want extra benefits and to take action against that agent.
BRANCH NAME - CIVIL LINE BAREILLY