[Resolved] Big Bazaar — Discounted drinks beverages or snacks are always stale or diluted or less in quantity and quality compromised
R
Richaaaa
from Kanpur, Uttar Pradesh
I m a privilege card holder and my profit club card no is [protected]. I have been experiencing this problem of product quality compromised In order to sell the product in bulk as well as reduced prices to attract customers. Recently a month back they were selling milk tetra packs at approx 5-6/ less than d market price.i have been using amul tetra packs since two years so I could easily make out d difference. It was two months prior to its expiry and was stale frothy and curdling.
Then on 2/5/14 I bought real litchi juice with some offer it was manuf on 1/3/14. And has 6 months best before dated. But as I opened the juice and pour it in the glass, to my surprise there was two layers watery and some king of heavy particles settled down. Making the juice very stale and we had to throw away all the contents..
I went to big bazaar to file d complaint agains the amul milk tetra packs but they said mam u cold have brought the empty carton and we would replace it.but the thing is not about replace ment the thing is about the inconvenience caused and the trust broken. We need more convenience stores in Kanpur like Walmart or food marts but if they will keep breaking our faith and give us compromised materials then how will India grow actually they should b very clear with the product manufacturer like if they are picking up bulks in discounted price then the quality of the product should never b compromised .we are ready to pay 5 rs more rather than picking up wrong stuff and feeding it to our most priced children. THANKING YOU FOR YOUR SUPPORT.
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Aug 14, 2020
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Hi,
I am Priya from Future Group. We have taken note of your concern, out team shall reach you at the earliest. Do write to us at [protected]@futuregroup.in with your contact details, we shall be glad to offer our services.
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I am Priya from Future Group. We have taken note of your concern, out team shall reach you at the earliest. Do write to us at [protected]@futuregroup.in with your contact details, we shall be glad to offer our services.
Regards,
Priya