[Resolved]  Big Bazaar — double transaction from my debit card

Address:Gurgaon, Haryana

Hi, Yesterday on 15th june, 2014 i purchased goods worth Rs. 1804 from big bazaar, sahara mall gurgaon and made the payment through debit card. Came back home as it was closing time for them. It was of great surprise to me when i saw my account balance today and noticed that money has been debited twice from my account. I enquired from the bank and they confirmed the same. First time the card was swiped and guy said transaction was not successful as it was not connecting through according to him and told to re enter pin hence took money twice..kindly guide me through what shall i do in this regard as soon as possible to get the extra Rs 1804/- back. Kindly get back to me with the resolution instead of saying we have taken a note of it..
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We hear you and have taken note of your grievance .Request you to write to me at [protected]@futuregroup.in with your contact details, our team shall reach you at the earliest.

Regards,
Priya
Future Group
dont give number they will cheat you dont give any atm number to them
Dear Ms . Neha,

I trust our team contacted you and hope that you found the service satisfying. Write to us at [protected]@futuregroup.in if you should need any assistance in future we shall be glad to help.

Regards,
Priya
Future Group

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3869
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information