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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 128

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S
sudas92
from Baharampur, West Bengal
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Unethical behaviour in big bazaar

Date: 23/10/2015
Last Friday we went to a Big Bazar near Manjushree, Purba Medinipur. The overall experience was very very bad. For few things there were offer, but we are not able to use that.i.e. one offer is that if we buy 3 300ml cold drinks can, we will get 4th one for free. When we choose 2 different type of cold drinks, the Big Bazar people were not able to provide the offer while the other counter people get that same offer....
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Anirudh Sindol
from Tumkur, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vulgar language and agonished attitude by the cashier

Address:Bidar, Karnataka
Website:www.bigbazaar.com

Today I went buy some products. The one product was Duke's waffers(vanilla flav.). When I went to take bill the cashier told this product is not updated and was kept for sale? I told him y u guys kept for sale when the product is not updated, then I left all the products n went for complain, at that time all cashiers were laughing. A man from CSD came and talked that guy he was using a word "SHANTA"(a vulgur word in kannad...
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Smaulik
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour

Address:Bardhaman, West Bengal, 713201

I have purchased a Trolley Bag and Skybag frm Durgapur Big Bazaar. Total Bill amount Rs. 4430 and I paid the amount at Terminal # 007, Trans # 16752, Cash Memo No: 0080853 at about 13.03 p.m on 20.10.2015. The Counter issued me a Future Group Shopping Card No: [protected] and told me for registration at customer desk counter. Accordingly I have gone to Ground floor for registration. But I have to wait for a long time (Not less than 35...
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pavanduvv
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill dated 17-10-2015

Address:Chennai, Tamil Nadu, 600119
Website:big-bazaar.co.in

Hi, I have purchased shirt from your express avenue outlet with Trans#89539 and Terminal# 29.I used SBI card, but it was showing Card not accepted and RS.714/- has been deducted from my account twice amounting 1428/-.I kindly request you to check this and refund the amount. Thank you....
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binodvicky
from Chennai, Tamil Nadu
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Money got deducted twice in Brand Factory KPHB outlet

Address:Hyderabad, Andhra Pradesh, 530084
Website:www.thebrandfactory.com

Hi team, As yesterday brand factory(kukatpally) swipe machines were not working my money got deducted twice and 3rd time it was successful. so over all my payment was 3 times. so kindly let me know when will the refund be initiated, also share your kukatpally store manager email id so that I can forward the same as I need the refund asap....
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opherb
from Delhi, Delhi
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Faulty Chair of the Dining Table

Address:Thane, Maharashtra, 400601
Website:www.hometown.in

Order No.[protected] (Order no. changed without prior intimation and delivery date changed from 3rd Oct to 20th Oct). After fighting with Customer Service head Sujit got the delivery and fitting on 3rd itself. With the delivery of the dinning table came a faulty chair. Gave instructions for replacement and was promised 7 days replacement. from 3rd till date no update received from your end and after again fighting am promised a replacement...
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Ramesh Babu Ganteti
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer support and delivery process

Address:50016
Website:www.fabfurnish.com/hometown

The pathetic situation from HomeTown I faced. I ordered work table and chair. They said it will be delivered in 15 days. After 15 days I got call from HomeTown customer care and said another 50 days to make it delivery. When booking itself they charged material cost and delivery cost etc.. But really worst response and customer support. I am really really frustrated with them and their response. Some needs to take action on these people,...
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Sravya Kasi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the quality of a dining table

Address:500073

We wrote the following mail to Hometown, we visited showroom several times to raise a compliant about the quality of the dining table we purchased, following is the email we've sent despite of multiple emails and calls requesting to rectify the error, Hometown never bothered to fix the issue. Never purchase products here. We are going to post everything with bill invoice and mails on Facebook and twitter atleast someone else will not waste...
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sauvi84
from Kolkata, West Bengal
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Jeans being torn with the 1st wash

Address:West Tripura, Tripura, 799002

I am a continous user of Big Bazzar products since 2008, profit club card no[protected] & Pay back card no [protected] & happened to be a kolkata. Serving as senior Inspector L/M, dealing with consumer grivances had been posted at AGARTALA, Tripura & the services of this Big Bazzar, at AGARTALA is the worst to say. On 12th August # jeans of MATRIX made was purchased by self, out of which one started to torn with the 1st wash....
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Amrutha Vinod
from Noida, Uttar Pradesh
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Billing irresponsibility

Address:Chennai, Tamil Nadu

Hi, I purchased groceries in big Bazaar, phoneix mall, Chennai on 4th oct 2015, Retail Invoice no.0068615. We purchased Moong Dal 1 kg, but we were billed for 3Kgs of moong Dal. how could the biling be so irresponisible ? they hav scanned the same 1Kg packet thrice.. same way one 100g dove soap is being billed for three in one pack (3*100g) Now im not sure how the amount is gonna be compensated. I feel advising my relatives and friends...
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alolika
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical behaviour of security personnel

Address:Kolkata, West Bengal

I visited espalande metropolitan building, kolkata-700013 big bazar on 2nd october at around 1.45p.M .I purchased dress material wotrh rs 3757(Cash memo no 0000722).Later on i decided to purchase a olay cream worth rs 1600(Cash memo no 0007081) and the sales girl made a separate bill of that.I put that cream in my bag as no carry bag has been given.At exit gate due to some technical problem the beep sound raised.I was just about to take the...
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POONAM@125
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product & No replacement till date

Address:Pune, Maharashtra
Website:www.futureretail.co.in

Hi, This complaint is against HOMETOWN-PHOENIX MARKETCITY, VIMAN NAGAR PUNE. We purchased a Zircon High Gloss Study Table on 15th Aug, 2015 & a chair. We were promised a delivery in 15days time & we received the product after 20 days & their team came for assembly after 4-5days that time we checkes that the table was in damaged condition(same piece we saw at showroom but they had promised that they will deliver us a fresh piece). We...
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Devarshi Rak
from Mumbai, Maharashtra
Jun 22, 2021
This thread was updated on Jun 22, 2021
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Pf Complaint

Address:Kolkata, West Bengal
Website:www.futuregroup.in

I Devarshi Rakshit, employee code:57939, PF A/C no: MH/212480/25666. I had work with future group from 2008 to 2011. I have applied for PF withdrawal in the year 2012 but till date I am not getting my fund. After so many follow-up still I am not getting any single confirmation from their side. I am totally hassle from their service. Kindly look into this matter and try to sole this problem. Thanks&Regds Devarshi Rakshit [protected]...
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spa319
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer and post sales service!!!!

Address:Mumbai City, Maharashtra

The person reading this mail if have any sense of mind then will reply promptly. I purchased a wardrobe from Hometown Vikhroli 3 months back and they committed delivery displayed on bill was 25 days from the date of booking. As usual, the delivery was not received so I called their customer care and got informed that the delivery was delayed and will get deliver in coming 2 weeks " First Nonsense thing" then the item got received and the...
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dr vikramjit baruah
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arrogant and disrespectful behaviour of staff of big bazaar jorhat

Address:Jorhat, Assam
Website:bigbazaar.futurebazaar.com

Bought la opala dinner set worth 3500 k approx. staff informed bout festive offer n i wil be eligible for gifts at less price of its original.had to wait in line after which they declared that i will get a milton casserole n processed my voucher. After making me wait for a long time they said that it wont be possible and refused to answer any questions. When i appealed to the manager(? Mr shayan)he too completly ignored me and started interacting...
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Sukomal Dhar
from Bengaluru, Karnataka
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Subsidy withheld without consent

Address:Cachar, Assam
Website:NIL

Ref: booking nos.[protected] and subsequent regd. Ref no. 244189, dealer-sun beam, place silchar, assam, consumer no. 18869.In both the cases the subsidy amount has not been deposited in my account, rather local ioc is sending messages from one sided ph. No, [protected], to give up for poor. I am retired person and also poor.Please deposit my subsidy....
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Abhijeetkhapli
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Booked Payment collected but no dispatches

Address:Nashik, Maharashtra
Website:Www.ezoneonline.in

Had booked a Sony 24inch LED TV also had done payment by netbanking as cod option was not available. After continuous followup they confirmed product not available. After 5 days they themself have initiated refund which will happen in next 8-15 days was told to me. There were other similar tv of same price or nearby amount yet my order wad cancelled. The same TV is yet mentioned as available on their site. This probably is done to fool...
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Sheeja Anil
from Delhi, Delhi
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Dead fly and live worm in fried golden harvest rava packet

Address:Bangalore, Karnataka

Today 10th September 2015, I found a dead fly and live worm in the fried rava packet. Brand name is Golden Harvest. Manufacturing date mentioned[protected] and written best before 3 months. Please have inspections and quality assurance tests in these products and brand. It was so shocking for me as I was a regular customer to Big Bazaar when I settled in India 2010 on wards. I will try to provide the proof, if no one thrown it by evening...
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prachi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening calls-Misuse of the data taken by big bazaar mayur vihar

Address:New Delhi, Delhi

Dear Big bazar, I was asked to fill the form to participate in lucky draw at mayur vihar big bazar, after that we received call from big bazar that we won the gift worth 15000 rs and i have to collect it from signature siesta lajpatnagar, assuming that fraud company we didnt go ...but not they are abusing us and threatening us ... I am well aware about data security norms, Big bazar cannot provide or share my details and data with...
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manu10
from Durgapur, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Items missing

Address:Bardhaman, West Bengal

6th september 2015 big bazar durgapur sunfeast dark fantasy chocofils 30rs pack and yippe 4 in one pack 40rs is missing they were billed but not present in the plastic given i dont hav the bill presently but the total bill amount was 650 and i paid it through card this is not the first time once a real juice mixed fruit was also missing .its not expected from a big brand like big bazaar. i want my products of 70 rs worth back as soon...
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