Big Bazaar / Futurebazaar / Future Retail / Hometown — Big Bazaar Profit Club card refund procedure

Address:

Ambala

Hi, this is Bhagwant Singh holding Big Bazaar profit club card, issued on Jan 2022. This card I used single time. Due to some personal reasons I didn’t visit store for one month. After a month when I visit store in ambala, I got informed that big bazaar is not operational now and after some time it will open as smart bazaar and the team there ensure that this card we can use to shop at smart bazaar also. But as smart bazaar is open now and they refuse to use this card and said they are not answerable for this card. I have tried hundreds of times cust care[protected] and unable to connect. Same experience with [protected]@bigbazaar.com all mail sent on this Email got failed and bounce back. This is so frustrating to feel big bazaar cheat with us and block our hard earned money. Please anyone help how to get refund of my money.

Bhagwant Singh