[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — future pay wallet not credited

Address:

Bilekahalli, Bangalore, Karnataka, 560076

Hi,

I had renewed my easyday card on 23rd march 2019 and paid 100rs. 500 rs have got nilgris products and for another 500 was suppossed to get 100rs in wallet every month for next 5 months. Till today i havent got anything and the customer care of future pay are clueless. Store also people are clueless.

I havent called customer care n number of times and no solution till now.

Have raised a query in their portal as well. But no response.

They are cheating the customers and customer support are of no use. Either their line is busy or waiting is more than 1/2 hr. When at last you get through, they just keep directing to easyday/future pay toll free numbers. Till now they havent registred a complaint even though requsted repeatedly.

I want to escalate this and please look into this.