Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar / Futurebazaar / Future Retail / Hometown — lg refrigerator booked but still not received

Subbua48

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560079
Website:	Big Bazaar Rajajinagar

Hi, this i'm subramani am an regular customer of bigbazaar this is the first time i purchased something in ezone @ bb and i have booked an lg refrigerator on 6th of september 2018 in my brother name karthik, c hence i have paid in full. And they were not updating any status i, e and whenever i call they telling same reply that our manager will call u back but no manager has called to me and updated nothing.
Please do review this and act accordingly or else i'll i know to move further.
Thanks for understanding.

Regards,
Subramani

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Oct 24, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Subramani,

Greetings From Future Group!

Apologies for this experience.

Our team would like to connect with you regarding this.

Request you to share your contact number and exact store details at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group