[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — new products are not available in system

Address:Mumbai City, Maharashtra, 410206

My son's birthday was there so i went to bigbazaar orion mall to buy silk mini bar packets. We collected 5 packets of 200 each. As it was sunday, there was a long queue. Onlu 2 counter were working. When enquired then they said it was a lunch break. When my number came then that lady started swiping the barcode but it didn't work. So she manually entered the code but the product entry was not there. After inquiring they said that as they are having new stock they don't have entry in there system. Why these people are not ready. They know huge crowd will be visiting on sunday. It is irresponsible and careless attitude towards the customer wasting there valuable time.
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Jan 2, 2019
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Shami,

In order to raise your issue with the team, I would require your contact number.

Kindly provide the same at [protected]@futuregroup.in so that our team can assist you better.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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