Big Bazaar / Futurebazaar / Future Retail / Hometown — Refund of Profit Club Membership

To whom it may concern,

Since Big Bazaar got taken over, I visited my local Big Bazaar (Palakkad, Kerala) in April 2022 and submitted my details for the cancellation and refund of the profit club membership. They told I will be getting a response within 2 weeks regarding the refund of my available balance. It's been 2 months and still no response.

I am concerned about my refund money. Please look into this and do needful.

Thanks,
Harita Ravindranath