Big Bazaar — Product not purchased but still price added
P
Priyesh123212
from Bengaluru, Karnataka
Address:
560008
Website:
www.bigbazaar.com
I went to Big Bazaar in Lido Mall, MG Road Bangalore. I Purchased goods over there. Total Bill Paid was 1871.00 When I reached home and checked the bill, a product with quantity as 10 and total bill as 880.00 was included but that product was not even there. When I went again to the Big Bazaar and reported this mishandling then they said they have to see camera footage. 1 person said that once you are out of big Bazaar, they wont listen these complaint. I am very sad with this behaviour. However they have said to come again tomorrow at 11AM. They will check and if they found that that product is not given then they will refund. I dont know whether my hard earned money will be refunded or not.invoice Number:0357808. my phone number:[protected]
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Dear Priyesh123212,
This is Priya from Future Group. Sorry for the inconvenience caused due to error in your bill. Please be informed that your concern has been raised with the team, they shall connect with you shortly and assist you with this. Request you to write to me at [protected]@futuregroup.in along with your reference id 2824 for any further queries.
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This is Priya from Future Group. Sorry for the inconvenience caused due to error in your bill. Please be informed that your concern has been raised with the team, they shall connect with you shortly and assist you with this. Request you to write to me at [protected]@futuregroup.in along with your reference id 2824 for any further queries.
Regards,
Priya
Team Big Bazaar
Future Group