Bigbasket.com — Activation of my account

Address:

Patiala

My BigBasket account is has been deactivated for more than 20 days now. I don't know the reason for the deactivation of my account.

I first sent the email regarding this to [protected]@bigbasket.com on 5th December 2022 and asked them to either activate my account or to refund the amount that was in my wallet. But my issue hasn't been resolved yet. So I sent an email again on 17th December 2022 but still no reply to why my account has been deactivated or about the money in my wallet.

If there was an issue from my side, I would like to know about it and apologize for the same. I would also like to get back my money.