[Resolved] Billdesk — LIC Premium payment failed in gateway but amount debited

[Resolved] Billdesk — LIC Premium payment failed in gateway but amount debited

R ranjan.animesh44 from Ranchi, Jharkhand Mar 26, 2024

Hello Sir/Madam, I've made an online payment for my LIC Premium Plan through BillDesk Gateway with PhonePe. Amount was successfully debited from account using PhonePe but transaction error was there in gateway and didn't redirected to merchant. So transaction was not successful, but amount has not reverted yet or not settled with merchant by gateway. Transaction Details screenshot attached. Transaction Id: T2403211300192354847254 Amount: 30156 Also payment for premium is 28th March 2024. If not settled I will have to pay fine. +1 photos Was this information helpful? No (0) Yes (0)
Apr 6, 2024 Complaint marked as Resolved Money was revert after contacting LIC customer care. So closing BillDesk customer support has been notified about the posted complaint.
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