Birla Institute Of Technology — refund of bitsat fees

Website:www.bitsadmission.com

Amount paid: rs.3354.52
Paid to: birla institute of technology and science pilani
Transaction id:[protected]
Email associated with the registration: [protected]@gmail.com

I am a 12th grade student of the batch of 2020. I applied for the bitsat exam which is the entrance exam for the bits pilani institute with great excitement.
When i applied for bitsat 2020, i was least aware of the novel coronavirus. I had no clue about how catastrophic it would turn out to be.
Now, more than ever, india has fallen prey to said coronavirus with over 90, 000 cases in a day, so much more than any other country in this world.

They have now scheduled the exam this month right when the coronavirus hit the second wave. With that being said, i do know that they would try and do an exemplary service in rendering safety in their exam venues., but i personally do not feel safe whatsoever as the risks are ever so increasing and our government relaxing the lockdown measures simultaneously.

I personally have a lot of elderly people at home and i simply cannot afford to lose them. Also, if i already do have the coronavirus, i simply do not want to contribute more to the spread of it.

All i seek for is my refund of the money i paid for the exam due to such disastrous times as i do not wish to write it. I sent a mail to all their support emails given in their websites explaining my situation and requesting for a refund. Sadly, they have been dodging my emails and do not bother to reply to it.

I hope i get my refund through this consumer complaint at-least.
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Birla Institute of Technology customer support has been notified about the posted complaint.
Sep 17, 2020
Updated by robinjustin
Still haven't received any response from them.
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