Blinkit — Fraud Purchase of Rs 17,000 on Blinkit

Address:	Blinkit Sector 18, Gurugram
Website:	Blinkit

1. Someone logged in to my Blinkit App without password and OTP verification on 30.9.23 afternoon.

2. There were multiple purchases of Rs 17, 000 within 5 mins, these were (Ghee / Oil) delivered at Amritsar whereas I stay in Delhi.

3. Each transaction required OTP, then how can so many transactions happened without OTP verification.

4. I received email towards these transaction and immediately I have flagged it as fraudulent transactions over email within a min of the transactions, the transactions should have been blocked and reversed immediately, but it wasn't done.

4. There are no AI or Fraud detection team of Blinkit, in spite of repeated emails, Blinkit gave me a call after a week. Till date no response or reply over email.

5. Blinkit refused to provide me the login details of my app with IP address for 29.9.23 and 30.9.23 to assist cyber crime team of Delhi Police.

6. It was told to me by reliable sources that these type of fraud is happening rampant with Blinkit customers only. There seems to be someone internal or ex employee having database of their customers and attacking them discreetly. This a serious breach of Data and Privacy.

7. There are no customer care number of Blinkit. Only support email which is attended after a week, that to after multiple reminders. Very serious issue.