Bombay Hospital — 20% surcharges on cashless claim

Address:Flat No 201, Goutam Residency,LIG colony, Nadia nagar, Indore, Madhya Pradesh, 452010

As per the cashless approval, self was treated in Bombay Hospital for 3 days. CLAIM NO CN2576233

During the discharge, hospital has claimed 20% surcharge on services which is deducted by PHS.

Such high charges were levied in network hospital is not acceptable.
Also it was not informed during admissions.
The services are given by hospitals should include in room rent so that we can take the services as per our limits or insured amount.

Charging such high amount on the name of Surcharge is showing the wrong interest of Hospital and Insurance company to cheat the customer.
It will not solve the purpose of taking insurance cover and cashless services.

Please look in to it and do the needful..
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My wife underwent laparoscopy surgery here.
As soon as she came out of ot ward boy, nurse was asking for tips. I observed this for patients as well while I was waiting in OT waiting room. They don't even care whether the operation is successful or not. All they need from you is money.

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