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Cashify Complaints & Reviews

Address:Johnson market
Website:Www.Cashify.in

6months warranty is not provided by Cashify store manger and technician . And also an invoice copy has not issued Even Cashify customer care is disconnecting my call....
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Almas_Adil
Jul 2, 2021
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Rude Pick up guy and rude customer care service

Order ID MPMDC2879419

Firstly, the pick up service person had zero knowledge about the service provided.

He was from Delhivery and came up to my door asking for a phone return which confused me since just the previous day I bought a new phone online.

I was a first time user of Cashify and like everyone else I had my doubts too to which he was very rude saying things like "you're educated, you should...
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I received a defective phone on Cashify in May 2021.I called them within two days and asked for a refund as i no longer trust this company.They started saying that "We have no refund policy .We ll only repair or replace the item".
I want the company to refund my money..This is a very big fraud company with a very shady business model....
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R
Raahi21
from New Delhi, Delhi
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Fraud done by the company

Address:Neelam Chowk, Metro Station, Faridabad, Pincode 121002

I want to report fraud done with me by cashify. I got m screen and folder replacement from them on January 23 2021. At time of replacement they got one part mis-placed from them and when i asked them they said they are not responsible for it. I some how get it managed externally from other shop.

But story does end up here. They have provided me old screen against which i was provided a warranty for 6 months if anythings happen...
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Ănúj Saini
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Battery drainage of my I phone ce

Address:gurgaon sec 14

Recently i bought a new i phone xs from cashify sec14 gurgaon (29dec/2020)
but only in 1.5 months the battery performance is 0
when i called service centre they are asking for 5-6 min video when i send a video they arey asking for another video
they arey not registering my complaint...
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Kaifshaikh6803
from Ghumarwin, Himachal Pradesh
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Service related

Website:www.cashify.in

Hi there
My name kaif shaikh
On 30 th January I had order a mobail phone from cashify website worth rupees 5, 099 I received a order after 2 I insert a new sim card firstly it was not showing network there I went to sim card store he checked a sim does some settings however sim started but device is unable to catch 4g network on 2 nd of fab I complain them about the problem they only says yes sir we will look for this, 12...
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nani1951
from Hyderabad, Telangana
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Defective item received and no Refund policy

Address:India
Website:cashify.in

I received a defective phone on Cashify in jan 2021.I called them within two days and asked for a refund as i no longer trust this company.They started saying that "We have no refund policy .We ll only repair or replace the item".
I want the company to refund my money..This is a very big fraud company with a very shady business model....
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Sanjeev 11223
from Delhi, Delhi
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Money refund

Website:www.cashify.in

Sir mene 31dec. 2020 ko cashify se i phone xs 64 gb order kiya tha jiska price 33499 tha sir vo order mene 3 jan 2021 ko cancel kr diya or 10 jan ho gyi abhi tak mera balance refund nhi kiya unhone please sir meri help ki jiye order id h #SR4404...
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Website:Cashify

Tried to sell my OnePlus 5, and reported all the faults in the phone. The representative immediately increased faults like screen and WiFi, despite there not being any problems. The representative even went so far as to say the phone has motherboard issues, despite it functioning normally. I refused to sell it on cashify for ₹3500 and sold out second hand for 12000....
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Akshat Khurana
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Discrepancy between Quotes

Address:Manak Waste Management Pvt Ltd. Mez & 1st Floor, A-83, Okhla Industrial Area, Okhla Phase II, New Delhi-110020, India
Website:www.cashify.in

Ticket No:[protected]
This is with reference to the service number MPMGE2325491 (Sale of MiA1 4GB/64GB)

I tried getting in touch with the customer care at the time of pickup and after the time of pick and also the chat box on the website but to no avail. I don't know how Cashify expects its customers to resolve their queries.

I have been transferred an amount of 2920/- as compared to my quoted price of...
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Harsh Vardhan Patidar
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Screen and speaker not replaced properly.

Address:Manak Waste Management Pvt Ltd. | Mez & 1st Floor, A-83, Okhla Industrial Area, Okhla Phase II, New Delhi-110020, India | CIN: U27205DL2009PTC190441
Website:www.cashify.in

The below mail sent to the company.
They are not providing me the service now as I’m out of station, but I have already informed them before leaving the city.

Hi Cashify

Service No :
#CSPGPEL117319
#CSP6AG3117842

My iPhone screen has been replaced on 16th June 2020.
After that I got some issue in my both speakers. The technician had visited again on 27th June 2020....
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Aatif Shariff
from Chennai, Tamil Nadu
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Payment Not received

Address:Manak Waste Management Pvt Ltd. | Mez & 1st Floor, A-83, Okhla Industrial Area, Okhla Phase II, New Delhi-110020
Website:www.cashify.in

I had sold my phone on cashify.in on 1st October & since i wanted immediate money, I walked up to their store & sold it but while processing the payment, the store person said payment failed & for me to get it i would have to wait for 2days. Its 2 days already & now i am informed that the payment will happen only on Monday as it takes 2 working days which wasnt informed to me. I dont have my phone, i dont have the money & all i get from cashify...
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This email is related my service id - csp5ogu116356.
I requested to replace the display of phone one plus 5. Your technician visited and changed the display.
After half n hour of the service i realised the phone is not working as earlier. I am facing touch issues the functions of left an panel are now interchanged.
The camera both front and rear has effected.
The front speaker has badly effected.
When i...
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G
gpsintown
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escalation for #mpmud2084413

Address:3rd & 5th Floor, Plot No-54, Sec-44, Gurgaon- 122003
Website:www.cashify.in

This is regarding service no : #mpmud2084413. I was quoted rs. 7230/- online with bill, box and zero defects for within warranty vivo y15 (2019).

When the cashify representative visited today, he checked everything and was perfect but then just to scrape me off, said that the glass has changed, which has not changed and infuriates me to realize that cashify uses this model of business. Why would i change a glass when its within...
+2 photos
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M
Marishwaranmk
from Mumbai, Maharashtra
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wilfully screen locked my phone and went away

Address:Chennai, Tamil Nadu, 600122
Website:Cashify

The technician quoted less price than the cashify quote of samsung galaxy on max so i decided not to sell. I asked do u other smartphone he asked me to bring in that gap he screen locked my phone. I show the sony mobile he takes a photo and went away. The screen was in lock and the cashify and not is not contactable and i have to spend my money in service shop to unlock my phone...
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S
ShashankG
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faulty service

Address:Astro Maison Dource, HN Halli Lake Rd, Dodakanelli, 560035

Hi, i recently opted cashify service to replace my broken mobile display for one plus 3t, they replaced the damaged screen, it was working fine after that but had heating issues, so i raised a complain again, they said there is some problem with screen and replaced it with new one, this time while replacing the screen they dismantled the mobile completely and fixed it back. It was working fine and i acknowledged them for the same. Later next...
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Rajput Nayansinh
from Delhi, Delhi
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money not given

Address:Mehsana, Gujarat, 384001
Website:www.cashify.in

Hello sir,
My name is Rajput Nayansinh, I have sold my one plus x mobile on Saturday (1-June-2019) but I can't give my money. I had told that the delivery boy but he told me that your money is credited directly in your account but still today Wednesday (12-June-2019) my money is not credited in my account. I have already sent my account detail to him. after that many follow up the company person is told me that we had transfer you...
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krish1112
from Bengaluru, Karnataka
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sold my mobile online to cashify, didn't get my money

Address:Manak Waste Management Pvt Ltd. | 15, Gautam Apartments, Near Gulmohar Park, New Delhi, Delhi 110049, New Delhi, Delhi
Website:www.cashify.in

I sold my mobile to cashify on 15th of this month, april (Monday). After 4 days i've not received my money. The customer support is giving fake promises everyday but finally i'm losing my hope. They're just frauds and i don't think i'll get my money back.

They picked up my redmi 5a and i am still struggling with the company to get my money from them. If you want money for your mobile better sell it on olx or quikr or some other...
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shalinjames
from Bengaluru, Karnataka
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mobile sales - cashify a fraud company

Address:Manak Waste Management Pvt Ltd, New Delhi, Delhi, 110049
Website:www.cashify.in

Cashify is a fraud company. Dont ever sell anything to these people. They will take your product and they say that they will send the money, but they wont transfer the money to you at all. They are a fraud company. Those cheapsters wont even pick up the call. They picked up my honor 8 pro mobile on 16-march-2019, i am still struggling with the company to get my money from them. If you want money for your mobile better sell it on olx or some...
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Website:www.cashify.in

On 26th january an offer was sent to my i phone that rs.300 extra would be paid for phones soldtill that day and seeing that i decided to sell my very good condition iphone 5 which was in perfect working condition - the price quoted was rs.2100 but i was paid only rs.1450 stating that there was a minor scratch on the side panel which had caused the price to fall so much - the phone wapas working 100% fine and even the battery was good. The...
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Address:New Delhi, Delhi
Website:www.cashify.in

I had put by iphone 6 64gb (With box and unused accessories such as earphones and charging plug and cable) for sale on cashify from their app on 22 december 2018. After going through the detailed process of validation, they gave me a quote of approx rs. 12, 500. It was a phone in very good condition with absolutely no damage.

They initially scheduled the pickup of the phone in 2-3 days. But they did not show up. They called...
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Anik Rajput
from Noida, Uttar Pradesh
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fraud cashify company

Address:Gurgaon, Haryana
Website:cashify.in

I got my iphone 6 screen replaced on 10th may 2018 from cashify and within just 12 days my screen started to show discoloration and lines. And as it is clearly mentioned in their invoice mail that discoloration and visible lines come under the warranty, i called the cashify help line number. But then i came to know how big of a fraudster they are. First of all i want to mention that their staff has no decency in talking to their customers....
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Anik Rajput
from Noida, Uttar Pradesh
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faulty iphone 6 screen

Address:Gurgaon, Haryana, 201301
Website:www.cashify.in

I got my iphone 6 screen replaced on 10th may 2018 from cashify and within just 12 days my screen started to show discoloration and lines. And as it is clearly mentioned in their invoice mail that discoloration and visible lines come under the warranty, i called the cashify help line number. But then i came to know how big of a fraudster they are. First of all i want to mention that their staff has no decency in talking to their customers....
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vishu341
from Pune, Maharashtra
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false promise of pick up

Address:Thane, Maharashtra, 421306
Website:www.consumercomplaints.in

I called the customer care guys to come and pick up my phone which i sold in cashify for around 1400. My phone is moto g 2nd gen. They promise me to send their on 17th till now no one came to my place for the pick up

The customer care guys think we are fools they just buying time to resolve this. This the worst experience with cashify.

The number which they shared with us was also wrong....
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dj111992
from Gurgaon, Haryana
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Phone service is still defective.

Address:122002
Website:www.cashify.in

Hello, I got my iphone 5c 16 gb repaired via cashify in November end and they charged me around 6000 rupees for that but the phone stopped working in 8 days. They again fixed that up but the screen again got cloudy in next 7 days. Phone was under 2 months warranty from these guys and they straight away denied doing the repair and i have been following up till then. Today on 10th Feb 2017, these guys straight away denied to repair it up as...
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