Winni Complaints & Reviews

I have ordered a cake and flowers on 19th june. And they have charged 100 for delivery on the same day. But they are not delivering on 19th june. I have called customer care, they are saying we can't deliver today due to rain. But there is no rain....

I had ordered a plant and received only the pot and soil and some dried leafs. When asked for refund they said they will not refund as per the company policy and can only re send it. It was a birthday gift for someone and alrdy so many days have passed and damaged good received. Now i dnt want the re order but refund....

I ordered a cake on 8th May 2022, and chose the time slot as 6-10pm.
They didn't deliver, and they are saying they can't refund it too.
Can you please take action against them.
My order id is[protected]....

I have order mixed roses with chocolate, my order number is[protected]. The deliver time is 10 am - 2 pm but didn't receive my order they called my now at 10. I want my refund they make my day very worst....

I have order a bouquet for my friend and this people have still not delivered the order and not answering the call and not proceeding the refund. The order was for today and also I had given them time slot to deliver between 10 to 2. But still the product is not delivered...

Dear Mr. Sujit,

I recently encountered my worst experience with WINNI.IN, when ordered a Cake & Flower for my Friend’s Anniversary.
The Order #[protected], I placed to deliver in Malda, West Bengal.
In today’s era no Food vendor has the luxury to say that “I will deliver the Cake & Flower between 10am to 9pm & there is no specific time can be committed”.
On the day...

Last day I had a very poor experience with an online cake company that never delivered the cake to my dear one in Trivandrum and that episode still remains a pain, as the entire episode was a disaster.
Never ever recommend anyone to use this app. and the delivery charges are high compared to other Cakes websites....

But was delivered Aglaonema Red. On complaining to them was told that its the same plant. For a plant lover who knows the various varieties, its fraud as the pic cited in the advertisement is misleading ....

I've ordered a red velvet cake from winni.in and it was scheduled to deliver in katihar (854105).

I got the cake and it wasn't from the winni store. It's quality and packaging are worst. When I contacted to the delivery boy, he told me that he delivered it from some other store. The product looks like very cheap and it must be of 200-300 bucks but I've paid Rs. 1049 for it.

I request you to kindly look into it...

Paid extra for delivery by 9 am as we were planning to have an early family get together due to my fathers age. Cake did not come and when I called was told delivery will be possible only in evening. After that got a call from local vendor that they just received the order and he was not even sure what type of cake is it. Order was paid for and conformed 10 days back. It is clear that this company is scamming people and operating through...

Winni is a fraudulent company. I would have given a negative rating if possible. This company is a scam. Firstly, the status showed that the cake is delivered while it was not. Secondly, when I inquired I was informed that they didn't deliver the cake because the delivery guy had called and no one picked up the call. Clearly I didn't receive any call. Also, there is no explanation from the company why the delivery guy had to call even though...

Such a worst experience from winni.. I ordered cake, bouquet and a card on valentine day 14/2/22 and it was supposed to deliver on the same day before 10 pm but they didn't deliver my order even it's 17/2/22 today and they're are showing order has been delivered.. When i try to call they are always busy or they put your call on hold only and never pick call. I want my refund back....

I ordered a package of cake, flower bouquet, teddy bear and charged express delivery on 14/2/22 . Order was not delivered . No communication or response from the dealers part. My order number[protected]. Later they called back but I want the full refund amount, but they refused to do that....

I placed an order of cake worth Rs.1200. It was supposed to be delivered on 16.02.2022 (on the same day of order) within 10 pm. The order was not delivered. The track order option showed the order is still in the ''processing'' stage.

I tried calling the customer care number provided by them on their app. There was no response. I also raised a complaint through the app. There was no response from their side....

I ordered from winni app.

The order has been marked delivered. But I have not received the product yet. Kindly refund the money.

Order no.[protected].

Without delivering the product how can these guys mark as product delivered.

Do refund as soon as possible.

After writing many emails, No response.

I called, waiting time was half hour, after connecting,...

Worst experience. Ordered (Order ID:[protected] a item with delivery time 2 to 6 PM on 14th Feb Today is 15th Feb time is 4 PM IST and So far I have not received my order and I have no idea how they are going to refund the payment. I have already made the payment of 2 thousand rupees. I paid extra for express delivery.
Tried customer care several times but it was showing line busy thought the day. Sent out couple of emails regarding...

This is a ### website, don’t ever use it- I order cake for Valentine’s Day 14/02/2022and it is not delivered to me and has robbed my money.. winni return my money...

This particular vendor winnie which is providing flowers and cake delivery and taking orders through online mode is a fraud company. First you will not get any status on your order and secondly misleading people by saying on their website same day delivery or 2 hrs delivery. If you check their refund policy it says they have a window for 52 hrs delivery time from the actual promised delivery date especially during special days like valentines....

Ny order was supposed to get delivered by 14 th feb 2022 and it was never get delivered. Tried reaching customer care but always line was busy and even send so many emails but no revert back.

Even there is no option now for refund or cancle the order as it is not required now....

My order never get delivered on 14th feb when I paid for delivery also extra.

Tried customer care but it was showing line busy thought the day. Sent out couple of emails regarding this but no response. And even now when I m looking for refund there is no way we can get with them.

Regards,
Mukesh...

I have ordered cake on 14Feb21 morning around 11AM and i was hoping to get the order sooner but i did not get the order yet. I tried calling them and their number seems to be busy each and every second as if they are willingly keeping their numbers busy. I also dropped couple of emails but no response. Im expecting a full refund but I'll doubt it I'll get it since "WINNI" is scalping people. Scammers are the worst....

I had placed an order on 13th Feb'22 for a gift to be delivered in Greater Noida West on 14th Feb'22 by 10pm. My order id is[protected].
However, it did not get delivered yesterday.
They are neither picking up the phone nor responding to my emails. I want them to at least refund the amount that I have paid....

I ordered cake and flowers from this site. Took an advance payment of 1178/- didn't delivered the order. Now not responding to mails and calls...

I had placed order today's morning For bouquet of flowers and bouquet of chocolate and cake on the ocassion of valentines but the don't deliver as per their promised time.. there is no update about my order till now ... the order is just processing and processing

I wrote them email but their is no reply

I called them but their phone is busy

I mail them to cancel my order because their is no sense...

Hi.
Date of Incident : 13.02.2022
order number :[protected] placed on 13/02/2022 10:39 PM

Incident description : The commitment on invoice was to deliver the order on 14th before 2pm.
but the order did not arrive till 7.10 PM also.
There is no response from the company.
There is not response on mail too.

Resolution needed : Refund on amount paid. Rs. 1, 128...

Hi, I ordered a rose bouquet for my loved one today (Feb 11, 2022). However, bouquet was not at all what was ordered (real_pic), was of poor quality, and lacked the pink roses that were shown on the order page (web_pic.jpg). I first attempted to raise my concern with a WINNI agent (Ms. Manpreet Kaur); however, they disappeared when I told them about my concern (chat_pic), as if they do not really care about their customer after the order...

This has reference to order no[protected] delivered today. Although cake was good, it was delivered in damaged condition. Please attend to this and resolve the problem....

I wanted two hammers with a pinata cake because I was ordering for my twin friends, I talked to the guy at winni support at first he said it wasn't possible upon insisting he said he'll check with his team and revert. no call for two days, after I finally called myself to ask about the update, he said he has talked to his team and two hammers will be provided, at the first call, he told me to hold my order until he reverts and that too he...

Items are not delivered correctly and no proper update is provided. Refund process are done for their own approval without customers approval. They are refunding to their wallet and holding the amount which they cheat in the name of ordering....

I had placed order for Rasmalai cake to be delivered to Durgapur for Birthday two days before. There website also accepted the delivery with an extra charge of Rs.75. However, when the cake was delivered it was not the cake that was in the order and also the message as in order was not there. The package was also wet. I raised complaint around noon time and after that had to send complain by email and also followed up several times over phone....