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Zapvi Complaints & Reviews

R
r Dee
Jul 27, 2021
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The Worst Experience - That takes forever

Address:Gujarat
Website:www.zapvi.in

This seems to be the topper amongst the most pathetic stores online to order anything. Whatever is written on the website is pure lies, shipping time is the biggest joke, tracking just shows one msg - ur order is in printing even if the order is delivered after ages. The worst customer service that cannot even understand your concern, forget helping you. Over that they charge you 60 rupees for shipping a product that can take weeks together....
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Shashiraj Singh Sendhav
Jul 27, 2021
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Zapvi backcover not received

Website:zapvi.in

I ordered a backcover last month but didn't received till now. I tried to contact the zapvi team and tried to track the order but it is showing still printing.

tracking id - 3751675

Zapvi is fake....
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Puneet12agr
Jul 16, 2021
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Fake website

Website:Zapvi.in

I ordered some mobile covers from website zapvi.in on 8 July 2021 and also paid them 411.90rs . But still I didn't get my delivery, daily on tracking it shows pick up not done .I request you to block thus website so that it can't do fraud with anyone else....
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S
Soumesh4071
Jul 14, 2021
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Order number- 3700495 mobile cover not delivered yet

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006

Order number -3700495
I ordered three coves for Rs 345 on 4th July. Still today my covers have not been shipped. Everytime they are telling it will ship in 1-2 buisness days. When I tried to track it is showing cancelled. From 6th July it is showing waiting for pickup. Its really annoying. I want the product urgently...
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S
Shashank745
Jul 13, 2021
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Not giving any proper update

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website:zapvi.in

I ordered 3 mobile cases Along with screen guard, key chain on July 7, 2021. Total amount i paid 411 for the order. On July 10, 2021 i received a message "Hi Your Order ID:- 3708798 on Zapvi.in has been Shipped Successfully. and We Delivered Your Order 7-9 Days. Kindly Track Your Order at- zapvi.in/track-order" but when i track it, it says out for pick-up. I contacted their customer care on July 11, 2021, they said "Your order will be dispatched...
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B
Bishwatripathy4
Jul 13, 2021
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Order #3709143] (July 8, 2021) orderd but not responding

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website:zapvi.in

Hello my name is bishwaranjan tripathy and i ordered mobile covers
For a amount of 564.90 total 6 covers.
And they are not responding and when the tracking id came the company showing attempting to pickup.
What is going on why police is not taking any necessary actions....
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M
Monika Ghosh
Jul 10, 2021
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Mobile covers not delivered yet

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website:zapvi.in

I ordered 2 mobile covers from zapvi on 6th july, 2021. Its been a week and the order is still waiting for pickup on the tracking website. Neither they are answering to mails, and the whatsapp number given is also switched off. My order no. Is 3699998. Either deliver the products or refund the money....
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J
Jaswanthm
Jul 9, 2021
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Didn't received my back case

I have ordered 2 back case on 3 rd July 2021 till now I haven't received my order yet.
My order Id:3697305
Tracking number:[protected]. when I am tracking
It showing not yet picked up...
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G
guzzz
Jul 6, 2021
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Online shopping

Website:Zapvi I

They are doing fraud with us......
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Address:Cooke town 560084 bangalore
Website:www.zapvi.in

LOOKING THE PRICE AS 99/-RUPEES FOR CUSTOMISED PHONE CASE I ORDERED 8 nos. AND THEY LOST MY COURIER.

My order id 33278226. AWB- [protected] via Xpressbees courier is still not received, but while tracking its showing as RECEIVED BY ME (on 25th June). I sent mail, sent watsapp to Zapvi. but no positive response yet. I have personally checked with Xpressbees manager of Bangalore region Mr Venkatsha-[protected]. He made me...
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A
Akshaya@123
Jun 17, 2021
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Product not delivered made had made successful

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website:zapvi.in

I am not able to track my order. More than one week am trying no response. This is my order ID : 3642356. Hope you reply soon...
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S
Sundeep Kotha
Jun 9, 2021
Aug 3, 2022
This thread was updated on Aug 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received yet

Address:[email protected]

My order id 3628107,
I was stumbled upon this website hoping this seller is genuine but seems like he is the same fraud like many others, i have ordered a phone case and wire cable for iphone 6s but till now no update from sellers neither from any of his social network sites, appreciate if could please solve my issue...
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C
Chhayal Mehta
Jun 6, 2021
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Not received product

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website:Zapvi.in

I had ordered mobile covers worth 600, I haven't received the product. Order number, 3617004 and 3622131. The status shows completed but I hvnt received the product...
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S
shubhamkashyap
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Mobile covers

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website:www.zapvi.in

I placed an order #3551201 with Zapvi on May 13 but till now I have not received my order. Everytime I ask them to cancel my order and refund my money, them come up with a reply that your order will be shipped within 2 days & you will get it soon.
They do not reply anything over order cancellation and refund.
Pathetic service.
Do not order anything from Zapvi !!...
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K
Khi
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Received false product

Address:Surat,gujarat
Website:Zapvi.in

Hello sir/ma'am today i received my product, I have ordered 4 cases all are best quality cover but one is not fitting properly in my phone, the size of that case is unmatched, the model is samsung a21s order id is 3591621, please help me zapvi team.
Thankyou,
Akhil singh...
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C
Carai
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Regarding parcel on zapvi

I have ordered my realme 5 back cover on 24-5-21 with my order I'd -3595832 they mail me that I would get my parcel within 5-7 working days but it's already 7 days Nd no information about parcel they even don't response on my email .. plz help me I have paid 159 ruppees for this cover please help so that I can get my parcel or get refund...
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B
bhuppy67
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Fraud company

Address:22 2nd Floor Girivar Industrial Park, Saniya Hemad Village, Near Saroli, Surat-kadodara Road, Surat, Gujarat – 395006
Website:[email protected]

I ordered a mobile backcover . after payment they showing that your order didn't delivered because our merchant decline payment from you .now i mailed them but they didn't respond .it seems that they are a fraud...
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D
Dipanjanroy
from Bankura, West Bengal
Nov 15, 2021
This thread was updated on Nov 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zapvi ceramic Mug

Website:zapvi.in

I ordered 3 customized ceramic mugs from zapvi.in and paid rs 567.45 through debit card on 6th May. The company issued a tracking number[protected] in xpressbees on 8th May. But this number is invalid. When I put the number for tracking in xpressbees website it said 'no data found'. I think this is a fraud site. Please take some action....
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A
Amitmoorjani
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Mobile cover and keychain

Website:Zapvi.in

I had ordered two custom covers and a keychain as a part of an order containing multiple items. The product I recieved and the one I had ordered on the website have difference. The colour is different, and alignment of the image is different and the cutout for the product is different. I tried contacting the helpdesk but they are repeatedly refusing to help me out.
I have attached the photos of the actual order that the company got...
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R
Riyaaaaaaaaaa
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Order not received s

Website:zapvi

I have ordered a phone cover with order id - 3426050 on 24th march 2021 which was sent via delhivery with shipment no.[protected].
For your reference it was supposed to be delivered by 30th march 2021 and tracking that order it showed that it has reached town nearest to my location by 29th march itself. And since that day it's there only. They have not delivered it, and since 2april it is showing order in transit. before that it reached...
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Cheeted company...
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J
JK Gamers YT
from Noida, Uttar Pradesh
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Product damaged

Realme 6i back case down side damaged I want to return my order...
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S
subi rat
from Chennai, Tamil Nadu
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Product not delivered

Website:zapvi.in

I placed an order for personalized mobile cover at zapvi and payed money but now when i visit the sit its not available no replies for chats and the phone is switched off . I have received no information about the order yet after placing it....
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V
VijayaPrakash Reddy
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Damaged product and no customer support

Address:Surat
Website:zapvi.in

Sending completely different one and damaged items which will not fit. My order id #2905805. Don't buy any items from Zapvi.com...
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Sravani Vishwagna Sriramoju
from Delhi, Delhi
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I have ordered 3 products from Zapvi.. I never received my order

Website:Zapvi.in

I ordered 2 back covers and a mobile accessory from zapvi..
I wad given with a tracking reference number (xpressbees) courier service. It shows that my order is delivered but.. I never got a call or my package...
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Zapvi.in is fraud website. I have ordered mobile case, money deducted, but no news of delivery yet, Its been more than a week now.
Kindly take action on that company which is making false promises to customers/consumers or making fraud with them and stealing their money. This might look small to you but this makes a big fraud amount which they will be collecting from many customers....
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D
Deeoak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done, but order not updated let alone delivered

Website:zapvi.in

I have ordered two phone cases on November 17 and I am trying to track my order, with the given AWB number in XpressBees, but when I enter the AWB number and track All I am getting is "No Data Found".
It's been days since ordered I have neither received the order nor am able to track it.
My order Id: 2769084
I have been calling them everyday since then but I always get switched off, I have sent message through WhatsApp,...
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S
Sumit Jirange
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No reply no contact no

Address:https://zapvi.in/
Website:zapvi.in

I have placed my order and i paid money also for 2 mobile cover, the whatsapp no is switched off, messages are not delivering. I called on another no he said you will get refund and he tried asked me otp on my mobile no for refund process.
Sent email at [protected]@zapvi but no reply
Order id 2773362.

I think it is fake website and i lost all my money...
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Y
Yeshwanth Kumar Puliventla
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Product not delivered but Payment done.

Address:Nil
Website:Zapvi.in

I have ordered back case and payed money online from my phone. But not received up to now and there are no contact numbers or help desk to reach them.. and i am thinking that i lost my money plse help me out...

Plse look after it

My order id in Zapvi orders is 2764954...
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L
Lk Jangid
from Powai, Maharashtra
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Delivery not done

I ordered a back cover for my phon but not delever
Fake company...
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