Cafe Coffee Day — Im complaining about the management

Address:

Ccd 24th main jp nagar

Hello,
As I’m regular customer of ccd jp nagar facing this issue frequently, the employees constantly ask to order after me billing for cold coffee every 1 hour I’m expected to bill. How can someone force their customers to order inspite of me wanting nothing. There is no policy such as to make customer forcibly ordering. One more issue is that prices have been increased 25% on cold coffees that would be fine but no one has the authority to ask customer to make bill of 2 items if we are of 3 people i want this issues to be solved asap