Cafe Coffee Day — product not received order dated 13 august 2019

Address:coffee day global limited# 23/2 vittal mallya road banglore , karnataka 560001, india, Bangalore, Karnataka, 560001

Respected sir/madam
I placed an online order dated 13 august 2019. The order value is Rs998/-.
I already submitted a complaint dated 10th sept 2019 regarding same issue.
At that time i got a call from ccd & nothing happend after that. My issue is still pending nobody is responding from ccd.
My ccd order number is CCD[protected].

Please help me out to solve this issue as the machine i purchased worth Rs6500/- is waste without these coffee capsules.

Waiting for a positive response.
best regards
manish puniyani
[protected]
+3 photos
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Cafe Coffee Day customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
Cafe Coffee Day Customer Care's response
Dear Sir,

We'd like to look into this. Please mail your contact number at [protected]@cafecoffeeday.com for us to investigate this further.

Regards,
Team Cafe Coffee Day
Oct 03, 2019
Updated by Mr.delhi
Given email “ [protected]@cafecoffeeday.com” is invalid.

Complaint comments 

Comments

Received only one third of the order # CCD[protected]rs instead of 759rs).
The order has been fully paid online.
From Customer Care got answer that the order has been delivered.
It is the shame for so big company!
Avoid Coffee Day online shopping fraud my friends!

Vladimir Golovanov's reply, Oct 31, 2019
Image of order below.
This is my order below

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    #23/2, Vittal Mallya Road, Bangalore North, Karnataka, India - 560001
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