The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Sir / Madam,
We have booked our 2013 Honda Brio Automatic A/C car at Capital Honda Chenai on October 24 2012. We have asked our delivery to be on 3rd week of January 2013. The salesman committed that they can deliver the 2013 model even before the date or even Jan 1st of 2013.
When we asked for the schedule after we have arranged our finance in the first week of Jan 2013, we have been told that we won't be...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I gave my car for servicing to Capital Honda in Chennai three times already in 2009. The majpr problem I had asked to be fixed was that the car alarm goes off on ts own at any time and the automatic or keyless entry does not work sometimes. The car was sent to the service station and was handled by Johnson who has been unable to fix the problem and has neither been able to offer a solution. A few days later a customer service...