CashBean — mental torture and charging penalty

Address:

New Delhi, 560004

I was taken a loan of 5000 from cash bean which they charges 700 as processing and 200 as interest and bcz of emergency situation i was paid 15 days late they are literally putting mental torture for continuous calls i told same thing to every call every day and they started sending abusing messages including blackmail and same person ask same question everyday... And they charges 150%per anum penalty and full what’s up messages and calls. I am using cash beam from last four months. Every time i m paying my loan on time this is the first time i due bcz o[censored]navoidable reasons. I don’t know who allowed to charge this much int and they are diminishing cibil also