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I had recharged my jio number for the 399rs plan( with 50 rs voucher) on 5th of December 2019 by airtel payment bank and Recharge was successful but I did not receive any sms from jio confirming the recharge but the myjio app is showed that the recharge was successful. Transaction I'd is[protected]
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Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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As we have checked our system and have found that the amount was not received by us and hence we cannot refund. Furthermore, we request you to get in touch with your bank for further assistance.
Regards,
Team Cinépolis