Address: | Chittoor, Andhra Pradesh |
Dear Sir / Madam,
The following is the message being sent for the last 3 Days to 'CELKON' Customer care - Hyderabad & Corporate Office of CELKON. But they are not responding. Please help me to get my repaired mobile / replacement.
" I have purchased a A118 model CELKON mobile with IMEI No : [protected] in the month of JULY'2014 in BIG-C mobile shop at TIRUPATI. It worked for 3 months. Later the problems of touch, auto speaker 'ON' etc. It was taken for repair / replacement on 24.10.2014. But so far not returned. It was given for repair in CELKON SERVICE Centre, SHIVA COMMUNICATIONS, TIRUPATI. Even after lapse of 5 weeks time the same was not returned so far. I made many phone calls, but they are not receiving / answering phone calls. I personally approched them, they replied that it was sent to company and to be received. You are requested to take necessary action for early return of my mobile in working condition. The detailes are furnished for your ready reference.
Mobile Model : A118
IMEI No : [protected]
Customer Name : M.RAJU, Tirupati
ELS No : CMELS[protected]
ELS Date : 24.10.2014
Date of Purchase : 11.07.2014
CELKON Service Centre : Shiva Communications, TIRUPATI. Ph. No :[protected]
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regarding service
i bought phone on 17 july 2013, i facing problem with charging pin, i went to celkon service centre, their response is poor, if they cant rectify let them replace a new phone, plz help me