Civil Hospital Ahmedabad — very irresponsible

Address:

Civil hospital, Ahmedabad

My neighbour was admitted on 4/5/2020 at civil hospital and due to this covid-19 chaos hospital didn't allowed any relative to stay overnight with her. So her husband and son were asked to goto home. They left mobile with her mom so they can talk.
Next day morning her son was calling mom to find out how is she? After repeatedly calling she didn't pick up phone. So they rushed to civil hospital and found that her mom is not alive. Also, civil staff wasn't aware of it!!!

It has been 3 days sofar but civil hospital hasn't provided reason for her death, who was looking after her on 4th may night, why they didn't know about patient death while patient is in the hospital?

Imagine the pain of this family. Help them to find out what happened to her on 4/5/20. So culprit can be identified who acted irresponsibly on that night.