Club Mahindra Holidays — Not refunding my money[protected]More than 90 days)

I took club mahindra membership on 5th March, cancelled it on 8th march. Its been 90 days, not a single response on my mails, no callbacks, nothing. I called them more than 20-25 times to please refund my money before my international travel, but they keep saying we will call you back for sure, but never happened, not even a single time. I never complained about the salesperson who didn't clearly told us the advantages/ disadvantages of the package, which we realised later. We cancelled the package as we were travelling internationally for 4-5 months. I told them multiple times that I will be unreachable once I went, but they do not do anything. Its already crossed 90 days, I should be paid with refund and extra insterest for waiting so long and getting disturbed and frustrated for making so many calls. The service is tooo bad. Even myntra says that refund in 7-10 days, but they work on priority and refund in max 1 -2 days.

But the club Mahindra works opposite, they waste 60-70 days first, then work in last 10 days to refund, that too frustrating a person mentally. But this time, 90 days are crossed and no refund. What should I do. I really needed the money before my international travel. I should have never trusted club mahindra. Its just 5 days to my travel. Please refund my money, and pay for my mental torture as well. Thanks in advance.

Member Id- 3003889
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Club Mahindra Holidays customer support has been notified about the posted complaint.
Aug 07, 2023
Updated by Kkaur1
Acc to the policy, my money was ro be refunded in max 90 days. I got a mail after 100 days that they have accepted my cancellation and will refund the money in next 90 days. Means it is already saying they will take more than 200 days. Is this the service provided by club mahindra, who itself contradicts his policy. I need my refund asap with the compensation amount now. I spend so much of time in asking for my money, I called 25-30 times and requested and pleaded to refund my money on time. I am done now. Need my money back with compensation now.
Aug 23, 2023
Updated by Kkaur1
When will someone respond to my complaint. Please help
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    +91 44 6695 3435
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