Club Mahindra Holidays — Refund - Membership cancellation

Address:

Club Mahindra, Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road, Chennai – 600 002. Tamil Nadu,

Dear Sir
1. I have been approached by club mahindra team in the month of May for a special presentation on their packages at Hotel Poppys, Madurai.
2. They promised to give me 2 days holiday in their resort for attending the presentation itself.
3. Going through the presentation I joined their membership on 2nd May 2023, in white suite with a down payment of INR 67, 614.00 and balance in 12 EMI’s.
4. Last week when I requested for the booking it was denied saying I have to pay 3 EMI’s upfront.
5. First of all this information is new for me as it was not mentioned at the time of joining.
6. At present I could not pay the additional amount due to various personnel reasons .
7. Due to my daughters education it is not possible to plan any holidays for the next 3 years.
8.With the above said reasons as a family we have decided to cancel my membership.
9. When I inform the above to club mahindra they are refusing to cancell my membership and still insisting me to pay the full amout to cancel the membership.
10. I have not at all utilised any of their services even the 2 days holiday offer promised by them for attending their presentation.

Since we have not utilized any special offers or any other services from club mahindra, I hereby submit my complain and request you to do the needful process to refund my initial payment of INR 67, 614(Sixty seven thousand six hundred and fourteen only) at the earliest.
Yours Sincerely
Yohan David Paul