[Resolved]  Aforeserve Ltd — Non rund of amount paid against extension of laptop warrenty

I have made payment to Aforeserve Ltd. inorder to extend my compaq laptop warrenty. I have received their confirmation mail stating that they received the an amount of 5000 INR and said that my warrenty will be extended in 2 weeks time.
But, after 1 month, there was no responce from them and i called them. Then also they said that, there is socme technical problems going and will be extended in another 2 weeks. i waited for another 1 more month but in vain. Again i xcalled them, then their team leader, Mr. Sumit Khanna, to with i was dealing, asked me to contact Ms. Vibha. I tried to call many times and finally i got her online in phone. Then she said that, Compaq has withdrew the offer of extension of warrenty and they will try one more time and if fails they will refund my amount. This whole story happened 2 months back and till date i have not received any confirmation or refund.
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Aug 14, 2020
Complaint marked as Resolved 
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Mr. Sumit Khanna is a junk person. This company is also a junk company. You can never talk to Vibha.
Even I faced the same problem for extending the warranty of my HP laptop, Finally after 3 months and after repeatedly calling them, I had my amount refunded. I am sure that they will not extend your warranty. If you are lucky they will refund your amount back, but you need to keep calling them.
I think we all should put a case aginst this company.

Aforeserve Ltd — Non refund of Money paid for Laptop Warranty Extension

Respected Sir,

I have paid an amounf of 5000 INR to M/s Aforeserve Ltd. for extending my Compaq Warrenty 4 months back. Up on their receipt of amount, they mailed me saying that my warrety will be extended in 1-2 weeks. But after that, when i contacted them, they told me due to some technical problems t will take some more time. Even after one month, there was no responce from their side. Again up on contacting them , they told me that they are unable to process my request and my amount will be refunded soon. But, i tried to contact them several times to get the refund back. But i havent received the refund yet. What should i do further to get back the money ???

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